YOUR INFORMATION

Privacy, clearly.

When you request a site assessment, Orytek stores the contact and facility information you submit to respond to your enquiry. Please avoid including sensitive personal or operational information.

Accounts and sign-in

Orytek uses Supabase Auth for email and password sign-in. When you register, your account profile records your email, display name and optional company. New registrations require email confirmation.

Your workspace and account access

Public enquiries are stored separately from signed-in workspace requests. Authorised Orytek administrators can review these records to respond and provide support.

The public platform demo uses fictional fleet data and does not connect to cleaning robots. Account profiles and submitted enquiries are separate, real records.

Service records and private files

The service portal stores assigned equipment, tickets, maintenance, reports, warranties, consumable requests, usage, staff training and contracts. Customers can access their own records; authorised administrators manage service operations.

Attachments are private. Review files before sharing and use image redaction to cover sensitive details. Image location and camera metadata are removed; video metadata is retained. Sensitive files have an access expiry of at most 90 days. Uploaders and administrators can delete files; administrators can erase expired stored copies. File actions are recorded in an access history.

Storage and essential cookies

Public enquiries and the shared technology platform use Cloudflare storage. Account authentication and existing customer service records use the configured Supabase services. Submitting information creates real records.

Essential authentication cookies keep you signed in and allow your session to refresh. Public enquiry controls use short-lived hashed rate-limit identifiers; raw IP addresses are not stored in enquiry records. This website does not add advertising trackers.

The language selector stores your chosen language in an essential preference cookie for one year. You can change it at any time in the header.

Access, corrections and removal requests

You can update your display name and company in your workspace. For questions about your information or to request removal, create a support request and include any relevant enquiry reference. Only share information you are authorised to provide.